NY: Child Abuse and Maltreatment/Neglect for Mandated ReportersPage 4 of 11

2. Mandated Reporting and Child Protective Services in NYS

Guided by the minimum standards set by federal law, individual states have their own definitions of child abuse and neglect, and in addition each state has mandatory reporting laws that require certain professionals and institutions to report suspected child maltreatment to a child protective services (CPS) agency. These people are called mandated reporters (DHHS, 2018). As mandated reporters, healthcare professionals are in a unique position to recognize and report abuse that is perpetrated on these helpless victims.

In the 1973 Child Protective Services Act: New York, in order to protect children who are victims of abuse or maltreatment, created a child protective system in statute with five fundamental components:

  1. State Central Register of reports of suspected child abuse and maltreatment;
  2. Detection through third-party recognition of children in danger, including mandatory and voluntary reporting of suspected child abuse and maltreatment;
  3. Child protective services (a) to verify reports, (b) to provide immediate protection of children and (c) to begin the process of helping families by providing rehabilitative and ameliorative services;
  4. Emergency protective custody of children in “imminent danger”; and
  5. When necessary, court action–Family Court action to remove a child, remove the allegedly abusive or neglectful parent from the child’s residence, impose treatment and/or Criminal Court action (by referring the case to law enforcement) to prosecute the perpetrator (New York State Assembly, 2014).

Today the laws that guide New York CPS services are Article 6, Title 6 of the Social Services Law and Article 10 of the Family Court Act. 

Article 6, Title 6. CHILD PROTECTIVE SERVICES includes the following sections:

411 - Findings and purpose.
412 - General definitions.
413 - Persons and officials required to report cases of suspected child abuse or maltreatment.
414 - Any person permitted to report.
415 - Reporting procedure.
416 - Obligations of persons required to report.
417 - Taking a child into protective custody.
418 - Mandatory reporting to and post-mortem investigation of deaths by medical examiner or coroner.
419 - Immunity from liability.
420 - Penalties for failure to report.
421 - Responsibility of the office.
422 - Statewide central register of child abuse and maltreatment.
422-A - Child abuse and neglect investigations; disclosure.
422-B - Local and regional fatality review teams.
422-C - Establishment of the child abuse medical provider program (CHAMP).
423 - Child protective service responsibilities and organization; purchase of service and reimbursement of cost; local plan.
423-A - Child advocacy centers established.
424 - Duties of the child protective service concerning reports of abuse or maltreatment.
424-A - Access to information contained in the statewide central register of child abuse and maltreatment.
424-B - Children in the care of certain public and private agencies.
425 - Cooperation of other agencies.
426 - Annual reports.
427 - Regulations of the commissioner.
427-A - Differential response programs for child protection assessments or investigations.
428 - Separability.

Who Is Mandated to Report?

New York State recognizes that certain professionals are specially equipped to perform the important role of mandated reporter of child abuse or maltreatment. These include:

  • Physicians, registered physician assistants, surgeons, medical examiners, coroners, dentists, dental hygienists, osteopaths, optometrists, chiropractors, podiatrists, residents, interns, psychologists, registered nurses, social workers, or emergency medical technicians
  • Licensed creative arts therapists, marriage and family therapists, mental health counselors, or psychoanalysts
  • Licensed behavior analysts and certified behavior analyst assistants
  • Hospital personnel (who admit, examine, care for, or treat persons)
  • Christian Science practitioners
  • School officials, including but not limited to teachers, guidance counselors, psychologists, social workers, nurses, administrators, or other school personnel required to hold teaching or administrative licenses/certificates, full or part-time compensated school employees required to hold a temporary coaching license or professional coaching certificate
  • Social services workers, employee of a publicly funded emergency shelter for families with children, directors of children’s camps, daycare center workers, school-age child care workers, providers of family or group family daycare, employees or volunteers in a residential care facility for children, or any other child care or foster care worker
  • Mental health professionals, substance abuse counselors, alcoholism counselors, or anyone credentialed by the NYS Office of Alcoholism and Substance Abuse Services
  • Peace officers, police officers, district attorneys or assistant district attorneys, investigators employed in the office of a district attorney, or other law enforcement officials (SSL §413; NYSOCFS, 2017, 2016)

This list is periodically revised and updated through legislation.

In addition, since January 1, 1989 the New York State Education Law has required certain individuals, when initially applying for licensure or a limited permit, to show that they have completed the required training in the identification and reporting of child abuse and maltreatment. Periodically since 1989 the list of covered professions and specific requirements has been expanded. Complete information can be obtained from the NYS Education Department (NYSED, 2017a).

A mandated reporter is required in the state of New York to report suspected child abuse or maltreatment when they are presented with a reasonable cause to suspect child abuse or maltreatment in a situation where a child, parent, or other person legally responsible for the child is before the mandated reporter when the mandated reporter is acting in his or her official or professional capacity (SSL §413; NYSOCFS, 2016).

While anyone may make a report of suspected abuse, reports made by mandated reporters are more likely to be registered—accepted by the SCR for further investigation. It seems likely that this is due, at least in part, to better reporting based on training and professional awareness (NYSOCFS, 2011).

Numerous pieces of legislation related to mandatory reporters and reporting have been introduced in the New York legislature in recent years. The only one enacted occurred in 2014 when New York began requiring school athletic directors and school personnel or other persons required to hold a temporary coaching license or professional coaching certificate to report cases of suspected child abuse (NCSL, 2012–2015). However, as of April 2018, there is a bill pending in the New York State Legislature (Senate Bill S2158A) that would “require mandated reporters to report to law enforcement suspected child abuse involving a person in a position of authority or a position of trust” (NY State Senate, 2018).

Did You Know . . .

Any other person who has reasonable cause to suspect that a child is abused or maltreated may also report (SS Law § 414).

What Is a Mandated Reporter’s Role?

[This section is taken directly from NYS SSL §413.]

A mandated reporter’s role is, while acting in their professional or official capacity, to:

Report suspected incidents of child abuse or maltreatment/neglect.

Make the report to the SCR immediately upon the development of reasonable cause to suspect child abuse or maltreatment.

New York’s Social Services Law §413 requires reports when:

  • Reporter has reasonable cause to suspect that a child coming before the reporter in his or her professional or official capacity is an abused or maltreated child.
  • Reporter has reasonable cause to suspect that a child is an abused or maltreated child where the parent, guardian, custodian, or other person legally responsible for the child comes before them in their professional official capacity and states—from personal knowledge—facts, conditions, or circumstances that, if correct, would render the child an abused or maltreated child.

The law also states that (1) whenever a mandated reporter is required to report as a member of the staff of a medical or other public or private institution, school, facility, or agency, he or she shall make the report as required—reports must contain the names of all other staff persons with direct knowledge of the allegations—but the law does not require more than one report from the agency for a single incident; and, (2) no retaliatory personnel action is allowed (SSL §413; NYSOCFS, 2016).

Additional Requirements for Social Service Workers

Social service workers only are additionally required to report or cause a report to be made when any person comes before them in their professional or official capacity with information from personal knowledge that causes them to have reasonable cause to suspect that a child is an abused or maltreated child [SSL §413(1)(d)].

All other mandated reporters are required to report or cause a report to be made only when confronted with a child who they suspect to be abused or maltreated or when a parent, guardian, custodian or other person legally responsible for a child provides information which, if true, would mean that child was abused or maltreated [SSL §413(1)(a)]. Further, any person is permitted to report any reasonable suspicion of abuse or maltreatment no matter how that information is brought to their attention [SSL §414], and OCFS encourages such reporting (NYSOCFS, 2017, Chapter 2, page A‑2).

Institutional Reporting Paradigm

  • Mandated Reporter w/direct knowledge must call the SCR
  • Mandated Reporter notifies Agency Administrator (or reporting designee) immediately
  • Agency Administrator (or designee) is responsible for all subsequent administration of the report, including
    • Filing the LDSS-2221A
    • Maintaining the Call ID #
    • Providing SCR with contact information for every staff person of the institution believed to have direct knowledge of the allegations in the report

Source: NYSOCFS, 2017.

What Is Professional Capacity?

If a person is acting within the scope of their employment or carrying out functions as part of the duties and responsibilities of their profession, they are acting in a professional capacity (NYSOCFS, 2016).

For example, healthcare providers examining a child in their practice who have a reasonable suspicion of abuse must report the concern. However, if the same person witnesses child abuse while playing tennis at a local park, he or she is not mandated to report that abuse. Mandated reporters’ legal responsibility to report suspected child abuse or maltreatment ceases when they stop practicing their profession. As noted above, however, anyone may report any suspected abuse or maltreatment at any time (NYSOCFS, 2016).

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